Cookie Policy

We use cookies on our website. A cookie is a file that remembers what you do on our website. We place these cookies on your computer, tablet, or mobile phone when you visit our website.

We use them to:

• make our website work properly and improve it;
• enhance our service and pension products;
• tailor and personalize the information on our website to you, so you see specific information about your pension.

We and our pension administrator, Achmea Pension Services, have agreements in place to protect your privacy. For example, agreements regarding the security of your personal data. Our systems and programs are also well secured. You can read more in our privacy statement, including information about your rights.

We only place our own cookies. Google Analytics places its own cookies; see below for details.

You can leave feedback on shellpensioen.nl. We do not use cookies for your feedback. You can choose whether to provide your email address or name. Prefer to remain anonymous? Then leave these fields empty. We keep your feedback for 1 year.

Below is an overview of cookies. Here you can see which cookies belong to which category.

We use:

Functional cookies
These ensure that our website works properly and securely.

Analytical cookies
We use Google Analytics to monitor visits to our website. This allows us to collect information about how our website is used, so we can improve the site and make it more user-friendly. We only use anonymous data, such as:

• the site that led you to our website;
• when and how long you visit or use our site;
• which pages you visit on our site.

You can also provide your own tips and feedback.

Marketing cookies
We only use Google Analytics to track visits to our website. It is possible that we also show advertisements via Google Tag Manager. Google places cookies for this purpose. This helps us tailor the information on our website as closely as possible to you. We do not share this information with others.

Google Analytics (GTM)

• _GA (expires after 1 year)
• _GA_[ID] (expires after 1 year)
• Google Tag Manager (GTM) and/or Google Analytics may place their cookies in the cookie categories 'Analytical cookies' and 'Marketing cookies'.

You can choose your own cookie profile
Through your cookie settings, you can select which categories of cookies you accept.

You can delete cookies in any internet browser
You may use more than one internet browser, for example Internet Explorer, Safari, Chrome, or Microsoft Edge. You can delete cookies via your browser settings.

Check occasionally if our cookie statement has changed
We may update the cookie statement, for example if there are changes in legislation.